PRIME3SG enables utility companies to meet the needs of each department with one easily supported application letting them start with a single department or solution and expand as time, goals and budget permit.

Utilities Companies can use ECM to:

  • Scale their solution across corporate and branch locations while managing information in a central repository
  • Promote faster inter-departmental processing, allowing staff to make better, more informed decisions
  • Provide users with mobile access to information on their phones and tablets, allowing them to work on projects no matter the time or their location

ECM can be used across departments such as:

  • Finance and Accounting
  • Human Resources
  • Contracts Management


For utility companies, Esri provides a common platform to access business data, manage assets, update network information, integrate work orders, find customer information, and prepare reports. GIS allows organizations to enhance network maps and business information with weather intelligence, topography, rights-of-way, satellite imagery, and field data. GIS-based tools for quantitative analysis and visualization help to systematically model, measure, and visualize issues with planning and engineering, marketing and sales, and customer care departments.

Electric Generation, Transmission and Distribution

Electric utility professionals recognize the value of good data. When that data is linked to a geographic location on a map, the big picture can be visualized providing a powerful decision-making tool.

GIS provides an efficient platform for data management, planning and analysis, workforce automation and situational awareness.

Gas Transmission and Distribution

Gas utilities worldwide rely on GIS for maintaining, mapping, and reporting on utility infrastructure and millions of miles of pipes. With the mobile capabilities of GIS, field employees can easily move critical data to and from the office, keeping information up-to-date.

GIS-based planning and analysis allows gas utilities to assess and prioritize construction and maintenance activities, ensure regulatory compliance, complete risk and integrity analyses, and better understand customer needs.

Through GIS, utility asset data links directly to other key information providing situational awareness to proactively monitor work orders and emergency shutdowns, and to ensure public safety.


GIS software has an established record in the pipeline industry for assuring regulatory compliance and integrity management. Pipeline operators rely on GIS technology for data maintenance and operational management.

Key uses of GIS include field data collection, environmental management, one-call management, land management, and right-of-way monitoring. GIS data and processes are available in the office, across the Internet, and in the field.